In August 2014, CCTV's “Weekly Quality Report” program exposed a batch of counterfeit shampoos purchased online, which not only did not have the corresponding effects, but may even cause serious harm to the user's body. The proportion of counterfeit shampoo products from online channels on the market is not small.
A considerable number of consumers in the survey reported that most of the counterfeit shampoos they encountered were purchased through online channels.
The CCTV column purchased 8 bottles of shampoo from Jingdong, No. 1 shop, Taobao and other online stores. Through the 400 customer service phone verification on the shampoo, it was found that 3 bottles were confirmed as counterfeit, 2 bottles could not be confirmed, and the remaining 3 bottles were genuine.